Nuance Communications, Inc. ("Nuance") is dedicated to making your online experience as interesting and enjoyable as possible. We truly appreciate your presence on our site and at all times understand that you are our guest and should be treated accordingly. To ensure this, we have listed the components of our Privacy Policy below.

Use of Personal Information

Any information you submit through Nuance's web sites will be held in the strictest confidence. In no way will your personal information ever be used without your consent. To ensure this, all forms on our web sites that send information to a database that may be used in the future, e.g. mailing lists, registration, etc., have check boxes where you specify whether or not you would like to receive information from us in the future. Forms used just to send email, post messages, etc., do not include the option, but will never be used to send information. Be assured that we do not sell our name and address lists. If you choose to receive information from us, each message will also include instructions on how to "unsubscribe" from future mailings should you wish to cancel.

The only information we automatically collect is that related to the use of our web site. This information is anonymous and is gathered through our servers' log files. These log files record generic information, such as the number of visits our web site receives, the types of browsers used and the number of files downloaded, but never personal information. This log file information allows us to create better content aimed at our viewer's preferences.

Use of Cookies

Some of our pages use a feature of your browser called a "cookie." Cookies, by themselves, are not able to extract any personal information from you. This cookie automatically identifies your computer - but not you - to our servers when you visit our site. Unless you specifically tell us, Nuance will never know who you are, even though we may assign your computer a cookie. Also, Nuance's web sites can only read cookies created by Nuance's web sites.

Cookies allow us to personalize our site for you and to provide you with information that fits your needs and desires. For instance, once you register your product online, a cookie is written to your computer so that you will not need to type information in the future to obtain support.

Use of Data Collection

Additional Privacy Policy Terms for European Economic Area Regarding Data Collection in Dragon Naturally Speaking Products

Nuance would like Data Collection feature to send speech data to Nuance to improve the accuracy of this and future products or services. We do this because our software and other offerings can learn from experience about the language you, and/or your fellow professionals, use. “Speech Data” means the audio files, associated transcriptions and log files provided by you hereunder or generated in connection with the product or service.

We will not use the Speech Data for any other purposes other than as set out in this privacy policy.

We will only collect Speech Data on your behalf (or on behalf of your organisation), and will collate and combine it with recognition data collected from other individuals or health professionals (in the case of Dragon Medical or other products or services marketed for healthcare professionals or organizations) using Data Collection.

We will not store the speech data under your name, the name of your organisation, the medical practice or hospital (in the case of Dragon Medical or other products or services marketed for healthcare professionals or organizations) or an individual’s name, although the database will contain a search function enabling such terms to be searchable within the database.

We or third parties acting on behalf of Nuance use the Speech Data to conduct research in order to enhance and improve the accuracy of this and future products and services. We recognise that the data may include personal data and medical information about patients and your professional opinion in relation to those patients (in the case of Dragon Medical or other products or services marketed for healthcare individuals or organizations).

The only people with access to this data will be our employees, research partners, permitted agents, sub-contractors etc. on a need to know basis, all of whom are bound by obligations of confidentiality to keep the data strictly confidential.

Nuance will transfer the personal data to its data collection sites. These may be located outside of the European Economic Area (EEA). However, Nuance shall ensure that any such transfer is compliant with the European Union Data Protection Directive.

Our corporate polices and practice and, if applicable, our contractual commitments to your organisation, require us to take appropriate, technical and organisational measures against unauthorised or unlawful processing of any personal data that you have provided to us and against accidental loss or destruction of, or damage to, that personal data.

In the event of a conflict between this and the Privacy Policy at www.nuance.com/company/privacy the terms of this Additional Privacy Policy Terms for European Economic Area Regarding Data Collection in Dragon Naturally Speaking Products shall prevail.

Contact us

Nuance knows that your privacy is very important to you. We welcome questions and comments regarding this policy, so feel free to contact us at privacy@nuance.com. Because technologies on the Internet change so quickly, Nuance reserves the right to modify its Privacy Statement from time to time. More legal information can be found in Nuance's Legal notices Statement.